Inbound sales refer to situations in which the customer contacts the organization in order to enquire about and/or purchase a product or service. Inbound sales are becoming more profitable than traditional outbound sales.
As per statistics 90% of inbound sales calls are converted and it’s important to have a well equipped inbound sales team to convert those calls into sales. We provide customised and exclusive inbound sales support to our clients. We will hire a team, train them in the process exclusively and the trained team will handle calls. A trained executive will be able to explain the features and benefits of the client’s products / services.
A customer who is calling inbound sales number is a half sale, he/she either has a need or wants to know the need of the product. The sales executive has just need to clarify questions or explain the benefits to the potential customer and convert in to a full sale. Our customised CRM comes in handy to manage these campaigns and we ensure every inbound sales lead is either converted or added in the database for future sales.
Inbound Sales involves marketing focused on becoming found by desired customers. So Inbound sales representatives, product knowledge and sales strategy are important in an Inbound selling process. We have a team of experienced inbound sales executives, who can be well trained for your products and we follow a strong sales strategy, which can be customized for your products and services.
Our Inbound sales’ customer service starts right from getting all the basic details of the customer, his/her needs and a regular follow-up to make a sale and follow-up after sale to check if the customer is happy with the product.